Terms & Conditions yes82 Malaysia

Welcome to yes82, an online entertainment platform operating under a valid, regulated licence. These Terms & Conditions ("Agreement") govern your use of the website, mobile application, and all services provided by yes82 (collectively referred to as the "Platform").

By accessing, registering, or using any part of the yes82 Platform, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions, including Privacy Policy us and Responsible Gaming Policy which forms part of this agreement.

Yes82 reserves the right to modify, add to, or amend these Terms & Conditions at any time with reasonable notice. Continued use of the Platform following any such changes will be deemed acceptance of the updated terms.

To be eligible for membership and to use yes82's services, you must meet all of the following requirements:

• Must be at least 18 years old at the time of registration and while using the platform.
• A valid resident or citizen of Malaysia or any jurisdiction where online gambling activities are permitted.
• Have full legal capacity to enter into a binding agreement.
• Not listed on any self-exclusion list, gambling prohibition order, or problem gambler protection programme.
• Not acting on behalf of another person or using the Platform for commercial purposes without yes82's written consent.

Yes82 reserves the right to request proof of identity at any time to verify member eligibility. Failure to provide the required documentation may result in account suspension or closure.

Each individual is only permitted to register and hold one (1) account at yes82. Multiple account ownership is strictly prohibited and may result in all associated accounts being suspended and balances confiscated.

Upon registration, you are required to:

• Provide personal information that is complete and accurate including full name, date of birth, phone number, and a valid email address.
• Create a strong password and keep it confidential. yes82 will not be held responsible for any losses resulting from the disclosure of your password to a third party.
• Notify yes82 immediately if you suspect any unauthorised activity on your account.

Yes82 offers a wide range of deposit methods suited for Malaysian users. All financial transactions are processed through a 256-bit SSL security system to safeguard your financial information.

All deposits must be made from a payment method registered in the same yes82 member's name. yes82 reserves the right to decline deposits from third-party or unverifiable sources. Deposits cannot be reversed once processed.

Yes82 is committed to processing all valid withdrawal requests within 15 minutes for fully verified accounts.

Withdrawals may only be made to the same payment method used for the deposit. yes82 reserves the right to place a withdrawal request on hold while security checks are carried out, particularly for large amounts or new accounts.

Yes82 offers a variety of bonuses and promotions for both new and existing members. All promotional offers are subject to the specific terms stated on the Promotions. The general bonus terms at yes82 are as follows:

• Each member is only eligible for one welcome bonus. Any attempt to claim the same bonus using multiple accounts will result in the cancellation of all bonuses and the closure of those accounts.
• Rollover is calculated based on the total amount (deposit + bonus). Failure to meet the rollover requirement within the specified period will result in the bonus balance expiring.
• Yes82 reserves the right to void bonuses and any winnings derived from them if abuse or fraud is established.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Weekly cashback bonuses are credited every Monday at 12:00 noon (Malaysia Time) with no rollover required.

All bets placed on yes82 are subject to the game rules set by the respective software providers and yes82's policies. Key things to know:

• Sports Betting: All bets are final once confirmed by the system. Bets placed on matches that have already started during the confirmation process are automatically voided, except for markets specifically offered as live betting.
• Live Betting: Live betting odds are updated in real time. yes82 reserves the right to suspend live markets during technical disruptions or unusual in-match circumstances.
• Casino Games: All casino games use certified Random Number Generators (RNG). Game results are final and cannot be contested.
• Betting Limits: Minimum and maximum bet limits vary by game and market. These limits are displayed within the game interface.
• Technical Issues: In the event of a technical disruption during a bet or game, yes82 reserves the right to void the affected bet and refund the stake to the member's account.

The following are strictly prohibited on the yes82 platform and may result in immediate account closure and legal action:

• Registration of more than one account by the same individual or family members using the same IP address, device, or financial information.
• The use of automation software, bots, or any technology that bypasses yes82's systems.
• Collusion between players to manipulate game outcomes or exploit the bonus system.
• Money laundering or any other suspicious financial activity.
• The use of arbitrage techniques or clear promotional abuse intended to exploit yes82's bonus system.
• Accessing the platform from jurisdictions where online gambling activities are prohibited by law.

Yes82 reserves the right to close or suspend any account at any time for the following reasons:

• Violation of any terms set out in this document.
• Conduct that violates any applicable laws or regulations.
• Fraud or reasonable suspicion of fraud.
• Requests by law enforcement or regulatory authorities.
• Accounts that have been inactive for more than 12 consecutive months.

Members who wish to voluntarily close their account may do so by contacting the yes82 customer support team. For active accounts with no outstanding bonuses, any remaining balance will be returned to the member via the original payment method within 3–5 business days.

Yes82 takes the protection of members' personal data seriously. We collect and process your personal data in accordance with yes82 Privacy Policy and the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA).

Data collected includes registration information, financial transaction records, platform usage data, and customer service communication records. All data is stored securely using 256-bit SSL encryption and will never be sold to third parties.

Yes82 is committed to promoting responsible gambling. We provide the following tools and resources to help members maintain control over their gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account dashboard.
• Loss Limits: Set a maximum limit on the amount you can lose within a given period.
• Play Break: Choose to take a break from the platform for 24 hours, 1 week, 1 month, or 6 months.
• Self-Exclusion: Register for long-term self-exclusion if you feel gambling has become a problem.
• Reality Check: Receive periodic reminders during play to keep you informed of how long you have been playing and how much you have wagered.

If you or someone you know may be experiencing a gambling problem, please contact Talian Kasih 15999 or read yes82 Responsible Gambling Policy for more information.

To the extent permitted by applicable law, yes82 shall not be liable for:

• Indirect, incidental, or consequential losses arising from the use of the Platform.
• Service disruptions due to scheduled maintenance, natural disasters, or circumstances beyond yes82's control.
• Losses resulting from unauthorised use of your account credentials due to your own negligence.
• Decisions made by players based on statistics, analysis, or third-party recommendations.

Yes82 provides the Platform on an "as is" basis and does not guarantee that the platform will be entirely free from technical disruptions at all times.

Yes82 reserves the right to amend these Terms & Conditions at any time. Members will be notified of material changes via their registered email or in-platform notification at least 7 days before the changes take effect.

It is each member's responsibility to review these Terms & Conditions periodically. Continued use of the Platform after any changes take effect will be considered your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the yes82 Platform, please contact our customer support team via:

• Email: support@yes82.biz
• Live Chat: Available 24/7 on the yes82 platform
• FAQ: Visit FAQ page for a quick response

Our support team operates 24 hours a day, 7 days a week in both Malay and English. We are committed to responding to all enquiries within 24 business hours.

These Terms & Conditions are effective from 1 January 2026. Previous versions are available upon request. In the event of any discrepancy between the Malay and English versions of this document, the Malay version shall take precedence for Malaysian users.