Yes82 respects the privacy of every member. This document transparently explains how we collect, process, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Important Note: This Privacy Policy applies to all users of the yes82 platform, including the website yes82.biz and all related services. By using the yes82 platform, you consent to the collection and processing of your personal data as described in this document.
Yes82 is an online entertainment platform committed to protecting the privacy and personal data of all its members in Malaysia. This Privacy Policy sets out in detail our data handling practices, your rights as a data subject, and how we ensure compliance with Personal Data Protection Act 2010 (PDPA) Malaysia.
We understand that trust is the foundation of the relationship between yes82 and every member. That is why we operate with full transparency — you have the right to know what data we hold, why we need it, and what happens to it. No data is ever sold, no personal information is misused, and no processing takes place without your knowledge.
This Policy applies to all your interactions with yes82, including account registration, Sports Betting activity, casino games, financial transactions, communications with customer support, and use of any yes82 platform features.
Yes82 collects several categories of personal data based on operational requirements and legal compliance. The following is an overview of the data we may collect:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Mandatory |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Data | Deposit/withdrawal records, payment methods (Touch 'n Go, GrabPay, DuitNow, FPX) | Mandatory |
| Gaming Data | Betting history, wins/losses, games played | Mandatory |
| Technical Data | IP address, device type, web browser, login records | Automatic |
| Cookie Data | Website preferences, user sessions, usage analytics data | Automatic |
| Communication | Live chat transcripts, support emails, feedback | Situation |
Sensitive Data Protection: yes82 does not collect sensitive data such as health information, political affiliations, or biometric data except where required by law. Any such data is handled with additional security safeguards.
Your personal data is collected through various channels during your interactions with the yes82 platform:
Yes82 only processes your personal data for legitimate and transparent purposes. The following outlines the primary purposes for which we process your data:
Yes82 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in certain defined situations, data may be shared with:
| Data Recipients | Purpose of Sharing | Legal Basis |
|---|---|---|
| Payment Providers | Processing deposits/withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and more. | Contractual Necessity |
| Game Software Providers | Game verification & RNG fairness (Pragmatic Play, Evolution Gaming, etc.) | Contractual Necessity |
| Regulatory Bodies | Licence compliance, audits, legal investigations | Legal Obligation |
| KYC Service Providers | New member identity verification | Contractual Necessity |
| IT & Security Team | Platform maintenance, cybersecurity monitoring | Legitimate Interests |
International Data Transfers: Some of our game software providers operate outside Malaysia. In such cases, yes82 ensures that data transfers comply with international data protection standards equivalent to Malaysia's PDPA, through binding data processing agreements.
Yes82 implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, use, disclosure, alteration, or destruction.
All data transmitted between your browser and yes82's servers is encrypted using 256-bit SSL/TLS — the same security technology used by banking institutions.
An intrusion detection system (IDS) and multi-layered firewall monitor all incoming and outgoing traffic in real time to detect cyber threats.
Yes82 members are encouraged to enable two-factor authentication (2FA) for an additional layer of account protection beyond their password.
The yes82 security team monitors systems around the clock to detect suspicious account activity and respond promptly.
While yes82 takes reasonable measures to protect your data, no security system can guarantee 100% protection at all times. We therefore encourage members to take their own precautions, such as using strong, unique passwords.
Yes82 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | For the duration of the active account | Operational requirements |
| Financial Transaction Records | 7 years after the transaction date | Tax & audit requirements |
| KYC & Verification Records | 5 years after account closure | AMLA Compliance |
| Security Logs | 2 years | Security investigation & audit |
| Communication Records | 3 years | Complaint resolution & referral |
| Cookie Data | 30 days – 2 years (depending on type) | Platform functionality |
Once the retention period expires, personal data will be securely deleted or anonymised so that it can no longer be linked to any individual.
Under Malaysia's PDPA 2010, you have important rights regarding your personal data held by yes82:
You have the right to request a copy of the personal data yes82 holds about you. Requests will be processed within 21 working days.
If your personal data is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly from your yes82 account dashboard.
You may withdraw your consent to data processing at any time, except where processing is required for legal compliance or fulfilment of a contract. Withdrawing consent may affect your ability to use certain yes82 services.
You may opt out of yes82 marketing communications at any time by clicking the "Unsubscribe" link in any email, or by contacting our support team.
If you believe that yes82 has not complied with the PDPA 2010, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact the yes82 Privacy Officer at support@yes82.biz stating the nature of your request. We will respond within 21 working days.
The yes82.biz website uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly.
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the core functionality of the yes82 platform.
The yes82 platform is intended for adults aged 18 years and above only. yes82 does not knowingly collect or process personal data of individuals under the age of 18.
Should yes82 discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect that a minor may have registered on yes82 are urged to contact us immediately at support@yes82.biz.
Underage Registration: yes82 applies a strict age verification process during registration. Any attempt to register by an individual under 18 is a serious violation of Terms & Conditions us and may be reported to the relevant authorities.
Yes82 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or member feedback.
Members will be notified of material amendments to this Privacy Policy through:
Your continued use of the yes82 platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
For any enquiries, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us through the following channels:
We are committed to taking all privacy-related enquiries seriously and will respond within 21 working days. For more complex cases or those requiring investigation, the timeframe may be extended with prior notice to you.
This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. Bahasa Melayu is the official language of this document for users in Malaysia.
Six ways yes82 keeps your personal data safe and protected at all times.
Yes82 uses 256-bit SSL encryption technology — the same standard employed by Malaysia's leading banking institutions, including Maybank and CIMB. All data transmitted through our platform is fully secured.
All yes82 data handling practices are designed and audited to comply with the Personal Data Protection Act 2010 of Malaysia. Your rights as a data subject are respected and upheld.
Yes82 has never and will never sell, rent, or share members' personal data for third-party marketing purposes. Your data belongs to you, and we take its protection seriously.
Yes82's monitoring system operates 24/7 to detect suspicious activity, intrusion attempts, or unauthorised data access in real time.
Through your yes82 account dashboard, you can easily update your personal information, manage marketing preferences, request a copy of your data, or initiate the account closure process.
Once data is no longer required in accordance with the stipulated retention periods, yes82 ensures it is securely deleted using methods that prevent recovery by unauthorised parties.
Yes82 is committed to protecting your privacy. Register today and enjoy a safe, fair, and entertaining online casino, Sports Betting, and online entertainment experience.